DEAR CUSTOMER
STATE CITY COUNTY SERVICES
                                                  
CURRENTLY THE WATER DEPARTMENT IS BEHIND AT LEAST A WEEK FOR WATER CERTIFICATIONS AND IS ALMOST THREE WEEKS BEHIND ON FORECLOSURE DEEDS. WE ARE FINDING IT HARDER TO GET THE WORK DONE ON A DAILY BASIS. AS OF JANUARY 4TH 2013 THE WATER DEPARTMENT WILL BE PRIVATIZED AND WE BELIEVE THE LOSS OF THEIR POSITIONS AT THE DEPARTMENT MAY BE THE REASON FOR THE DELAY IN GETTING OUT WORK COMPLETED.

FORTUNATLEY, THERE IS A NEW OPTION AVAILABLE. WE CAN NOW PROCESS YOUR WATER CERTIFICATIONS ONLINE. THIS WILL ALLOW US TO BETTER SERVE YOU IN THAT WE MAY GET YOUR WATER CERTIFICATION BACK THE SAME DAY. THE SERVICE FEE WILL REMAIN THE SAME. HOWEVER, THIS OPION IS ONLY AVAILABLE FOR NON-METERED ACCOUNTS AND CONDOS. THAT MEANS WE WILL STILL NEED TO TAKE YOUR METERED ACCOUNTS, COMMERCIAL, VACANT LOTS, AND FORECLOSED PROPERTIES TO THE WATER DEPARTMENT.

IF YOU WOULD LIKE US TO PROCESS YOUR CERTIFICATION ONLINE PLEASE GO TO OUR WATER DEPARTMENT PAGE AND FILL OUT OUR ONLINE WATER CERTIFICATION FORM.

IF YOU DO NOT WANT TO USE OUR ONLINE FOR YOUR NON-METERED ACCOUNTS AND CONDOS WE WILL STILL BE MAKING OUR DAILY TRIPS TO THE WATER DEPARTMENT.

THANK YOU.





Chicago's Premier Clerking Service Since 1986